Clubs, societies & co-ops
Everyone wants to lend a hand. To do that, processes, documents, and events must be accessible for all. Matterial gives everyone has a centralized hub for staying informed.
We know how it is
There’s no replacement for experience
Valuable colleagues retire or move to another department. Newbies move in, but can’t fill the gap. Introductory training demands essential resources from the team and the company.
Missed opportunities, slow decisions
To make decisions and work autonomously, people need to know exactly what to do. If not, performance is low, critical mistakes happen, and work stays inefficient.
So much risk, no fun
Fines and a bad reputation can be fatal for a company, especially in times of GDPR. But it’s difficult to make complex requirements and ever changing policies comprehensive and available to everyone.
Wasting time, money, and ideas
Your colleagues don’t understand the importance of spreading their knowledge and there is no central system in place to record, share and use it. Processes become prone to error, or you have to start all over again each time.
This is how Matterial helps
Record & secure
Know what you know
Find valuable knowledge that’s hidden somewhere in brains, docs, and data sets. Record and organize it.
Share
Make a knowledge garden
Make the paradigm shift from saving data to a living knowledge culture, in which people are motivated to share what they know.
Use
Apply knowledge
Companies and markets are changing. By learning from the past, documenting what happens right now and making room for innovation, you stay flexible and leave competition behind.
What does it get you? Happiness and wealth
- faster, better decisions
- fewer bottlenecks and weak spots
- efficient answers to new business opportunities and unexpected problems
- a work culture into which people like to invest
Document processes and projects
Processes, tests, workflows, instructions and according files are recorded so quickly it doesn’t feel like work. Everyone who needs access can edit and share them.
Multi-language documentation for companies
Your knowledge is as diverse as the people in your company. Matterial supports many languages for each document, so language barriers and errors are a thing of the past.
Customer Service Center
People’s questions about your product or software are mostly similar. Matterial lets you document them, so your agents have the right info always available. Requests and answers are recorded in next to no time.
Staff turnover & change of leadership
A wind of change is a good thing, but only if it carries experience from the past. Heaps of knowledge have to be recorded and handed over. Matterial helps include new colleagues faster and more thoroughly while saving resources.
Co-working
New people come in every day, needing to know the house rules, wi-fi access, the coffee machine. Make your life easier with Matterial. It also works as a community platform to foster synergies in your co-working space.
Startups
Big plans? If everyone knows how to run, your company runs. Matterial lets you scale knowledge to your needs, because a solid knowledge management helps you make your big plans happen.
Training & Workshops
We raise stakeholders’ awareness for knowledge management and give everyone a toolbelt of tips and tricks to organize and scale your company knowledge.